The Ten Percenters

By Joseph Kirtchen

From www.fireengineering.com

“The Ten Percenters; An Exclusive Club but its Doors are Open”

                        The best of the best. The hall of famers. The top performers. The ones you can always count on. The elite. Call them whatever you want, they are our best firefighters. Not only skilled and proficient; they are ethical, they don’t complain, and they unfortunately are often overlooked. Sometimes these guys do such a good job that we don’t even notice. We just expect them to be great. Instead, we focus on the underperforming employees or volunteers. Every department has a few firefighters who are in what I call, “The 10% Club.” As supervisors, we need to not only acknowledge and thank these top performers for their contributions; we need to figure out how to grow this “club” within our organizations. As I have indicated, the club is exclusive, its only filled with our very best, but, any firefighter can join. Here is a self assessment survey for firefighters to determine if they qualify for membership in the “club.”

1. Training is considered an essential part of the job, not chore.
2. “Early” is on time. “On time” is late.
3. Compassion is shown for every fire victim and EMS patient regardless of how tired we are and how “routine” we consider the call.
4. The day is spent checking and maintaining equipment and readying for the next call; not in the recliner.
5. Fitness and nutrition are a normal part of their lifestyle. They recognize that firefighters are athletes.
6. They are focused on teaching and training other firefighters. They serve as department mentors.
7. They have the department’s S.O.G.s and pre-plans memorized.
8. When gossip and negatively is being spewed at the kitchen table; they are nowhere to be found.
9. They believe in the mission and always set a great example.

    10. They love the fire service. They live and breathe this career.

    11. Brotherhood is demonstrated; not just a t-shirt slogan or tattoo.

    12. They are leaders regardless of their rank.

    13. They show up every day with a great attitude.

    14. Operational excellence and an outstanding knowledge of fireground strategy and tactics is the norm.

    15. They are always honest and can be counted on to always make ethical decisions in the best interest of the organization.

    16. They are well read, lifelong learners.

    17. They don’t feel that they are “owed” anything. They work without any sense of entitlement.

    18. They want everyone to be successful and often help others achieve their goals.

    19. They have gratitude for the opportunity to put on the uniform every day.

    20. They understand that it’s all about service.

     So, you want in? You want to join the club? There are no forms to fill out, and no dues to pay. Just show up on your next shift and give it your best. Have bad habits? Change them. Have a poor attitude? Fix it. You are part of the greatest profession on the planet, why not be the very best at it? Start today; and welcome to the club. Chief officers; seek out these “Ten Percenters”, recognize them. Praise them. Thank them. Figure out how to duplicate them. Keep in mind, you can’t expect to have a “Ten Percenter Club” if you aren’t willing to lead it and be a member yourself.

What's In It For Me?

By Jarrod Sergi

From www.fireengineering.com

Over the last few months I have heard some conversations about seeking out additional training/certifications or additional responsibilities in the department. I have heard these conversations lead into statements such as “what’s the department going to give me in return for obtaining these things.” I have heard the “what’s in it for me” statement also thrown around a few times. There are a number of things out there that could potentially infect our fire service in a negative way. To me, the “what’s in it for me” mentality is a potential disease and we need to head it off as soon as possible.

I think sometimes this way of thinking could stem from an organizational leadership problem, but largely falls on the individual. It takes our focus off of the mission of the fire service and in the end hurts the service to our community.

Mostly, people are looking for extrinsic rewards for doing the things mentioned above. Extrinsic rewards could be something tangible or physically given to you for your performance. I am not saying that these rewards aren’t good or even deserved, but they should not be the driving force in our performance.

There have several studies conducted by Psychologist Richard Ryan from the University of Rochester that looked at various types of employees and their work performance. It was found that extrinsic rewards can actually erode intrinsic interest. People who see themselves as working for money, approval or competitive success find their tasks less enjoyable, and therefore do not do them as well.

Mental Poison

From www.ironsandladders.com

This one has been brewing for years, and I think it is time to get it out in the open for everyone to share. I really struggle with this topic and it creates a lot of frustration for me to try and comprehend that this is something we are even talking about. Lets just start it out bluntly.
If you’re already set in your ways, and have long ago decided that not only are you going to just simply gather a paycheck but at the same time hold a deep never ending grudge for the guys that are trying to move forward and make this job better, then go ahead,  hold on to that mediocre mentality, sit back for the ride and finish your career in that state, but by all means KEEP IT TO YOURSELF!

Why We Go Inside

What Does Vacant Mean?

 

What Does Vacant Mean?

by David Rhodes

The word vacant in the fire service has taken on a life of its own. By definition. as it relates to a structure,  it would mean that it is unoccupied (no one in there... for you vocabulary challenged guys). Many departments generalize the term vacant. I have even seen research papers on "vacant" structures and firefighter injuries. Unfortunately this has added to the developing risk aversion culture that tends to generalize the job. I even catch myself misusing the term due a normalization of deviance.

Vacant for the fire service now means several different things. It describes the appearance of the structure to some, it means that no one is currently paying rent or a house payment to others and in some areas it mean an old dilapidated structure that has weeds growing out of the siding.

In many urban areas there is rarely such thing as a vacant structure. Most structures are occupied by someone even if they are not supposed to be there. In many cases these structure are likely to have fires and have individuals trapped. They have no power (unless it’s being stolen) so, how did the fire start?

I propose banning the use of “vacant structure” from fire service terminology prior to a primary and secondary search by the fire department. I am in favor of identifying buildings that may be structurally unsound as “high risk” but not “vacant”. It is the fire departments job to determine if a structure is occupied or not when there is a fire in it. The fire department does not make decisions on when to rescue based on the economic status of the individual. A life is a life. The determination of when to “go or not go” should not be based on a self-imposed classification of building as “vacant”.

The overall victim survivability and structural risk profile is the determining factor for “go or no go” once on scene. Front loading a perception of “vacant” has a harmful side effect of creating a nonchalant, slow, not a big deal “just another vacant structure” mentality. All the while, someone may be inside.

One of my crews rescued a 60+ year old man out a structure that the initial crews took for “vacant” based on appearance and had been operating in the exterior defensive mode for over 25 mins. When we arrived we could see areas of the structure that we determined could be and needed to be searched. So we asked to change from defensive to offensive based on our assessment and sure enough a victim was rescued and he lived. In fact he only spent one night in the hospital and was released.

Please stop front loading the term "vacant" and use another descriptor to identify potential risks. Once you have search the building the declare "all clear". Let's leave the term vacant to the real estate brokers. They are not interested in searching a building and saving anyone. It just means no one is paying right now to them.

Flooded South Carolina Firefighters

South Carolina Firefighters’ AssociationPublished Monday, October 12, 2015

We have been made aware of several firefighters who have either lost their homes or suffered major damages due to the flooding. We fully expect to hear of many more areas of need in the weeks and months ahead.

We have an opportunity to make a difference in those lives and others. Would you consider a donation to the S.C. State Firefighters' Foundation?  Many of you have asked how you can help, and this is one of those ways.  If you are planning a fundraiser, would you consider donating the proceeds to the Foundation?  There are many great organizations working to support relief efforts throughout the state. We are asking that you consider a gift that will go directly to our members. Please share this campaign with as many people and organizations as you see fit.

"What better way for us to assist a brother or sister than to assist them in a time of need when they are protecting our citizens?" - Chief Jamie Caggiano, Foundation Chairman

There are two ways to make a donation:
1.    You can donate online through our website here (select the 2015 Flood Relief option):  https://shop.scfirefighters.org/foundation-donation/
2.    You can mail checks payable to the S.C. Firefighter Foundation to:
           S.C. State Firefighter Foundation
           111 Westpark Boulevard
           Columbia, SC 29210

South Carolina State Firefighters' Association

The firefighters of the state can cooperatively work to find better ways of protecting the lives and property of their fellow citizens from the ravages of fire and disasters. The South Carolina State Firefighters’ Association Endowment is dedicated to the truth that man is at his best when “He’s Helping His Fellow Man.”

** The Foundation is a 501(c)3 non-profit organization, therefore all donations are tax-deductible.

Mindset

A healthy dose of fear is good. Too much is debilitating

by Dave LebLanc

from www.backstepfirefighter.com

If you read the magazines, social media or take a class, you can’t help but be bombarded by the messages that proclaim this job is dangerous. So much of it is used today to advocate for us being better at our job is safety. Which is a good thing, or is it?

When we preach from a position of fear are we preparing our firefighters correctly to do the job? “Hundreds of firefighters die each year in fires.” “Firefighter safety comes first.” “Life safety priorities start with the firefighter and then the victim.” If we are training our firefighters correctly, we should be training them in such a way that their safety is inherent with their decisions and actions. The lessons of all those that have gone before us should be incorporated into every rookie school, lesson plan, company drill and kitchen table talk. Certainly specific examples will be used, they hold some critical information, but the sensational headlines of “you can die if you do this job” over and over again, sow seeds of fear and doubt into those charged with protecting the public.

Make no mistake, this job is dangerous and you can be killed and that message needs to be conveyed. But as is often the case it isn’t what you say but how you say it, or even more importantly how the message is received.