Friday, March 28, 2014

Risk Aversion

by Lawrence Schultz
from www.fireengineering.com

At every teaching opportunity, I make it a point to spend plenty of time talking about risk assessment and risk management. For the sake of discussion lets focus strictly on fireground operations.
 
My concern is and continues to be a growing and unashamed trending towards total risk aversion.  I have theorized that there are many reasons for the rapid expansion in “risk avoider” cliques, some of which includes: wanting to be “progressive” fire department, a desire to be a “great fire service leader”, an inability to manage your members, ineffective at making your point through discussion and dialogue with others equally as intelligent as you are, fear of what other “great fire service leaders” might think of you if you don't join the club and last but not least an inability to strategically and logically think through all aspects of the complexities of fire suppression and fireground management.  If you get where I am going, this list could go on forever.
 
To be clear, my issue is not with defensive operations my stance on that is clear. We must always operate in the correct strategy (Offensive or Defensive), 100% of the time, once a PROPER risk assessment is completed (which needs to occur throughout the incident not just at the beginning). My issue is that many have gotten caught up in the emotions of death and injuries, causing them to lose their abilities to detach themselves from the feelings; long enough to have a discussion(s) based on logic, contemplative thought, competing believes, debate and yes even science. Some are even being dishonest brokers, using emotional warfare as a tool to cover for an inability to manage people and organizations.
 
Example: If we cant enforce the policy for our drivers, to stop at every Stop Sign and red lights (as they MUST), while maintaining full control of the vehicle at the legal speed;  or we have promoted people who cant or wont enforce policy, then it becomes much easier to simply coward under the auspice of “safety” by moving to all cold responses. That certainly is one way of gaining compliance and reducing injuries. Hey here is another thought:
  • Train your drivers adequately
  • Promote people who will enforce rules and regulations
  • Validate compliance through the use of vehicle cameras and speed analysis
  • Hold both driver and officer accountable for failing to follow policy, every person every time
  • Conduct annual drivers license checks
 
Oh Schultzy, we can’t do that, it’s much easier to just avoid accidents all together. Ok then lets just be honest with the public and tell them we are going to send a FD vehicle (preferably an electric vehicle so we avoid toxic emissions) with one person, for every 911 call, to make sure it is in fact an emergency, then and only then are we willing to out our people at risk by allowing them to all come together on the fire truck.  Let me know how that works out for you will you?
 
 
If we cant get compliance from firefighters and fire officers to follow standard operating procedures on the fireground or our people are incapable of executing core basic skills without getting themselves hurt or killed; or if our Company Officers and Incident Commanders lack the ability to do a proper risk assessment, then lets just stop letting them go inside burning buildings.  Hey, here’s another thought:
  • Develop a comprehensive set of SOG’s
  • Train your people on them and test them to make sure they know them
  • Make them aware of the consequences for not following them (I know, I’m just mean like that)
  • Hire capable thinking firefighters
  • Once again, promote Officers who can enforce policy
  • Make your people train every day
  • Test them on core capability
  • Confront fireground problems, each and every one of them, every single time.
  • HOLD PEOPLE ACCOUNTABLE
 
There you go again Schultzy. I know, it was a momentary lapse in judgment. I was exhausted after a tough day at work (maybe I should stop working, its dangerous to think while your tired). It’s much simpler to just avoid the possibility of injury all together. Hey I’m ok with that if you’re honest and upfront about saying so. Not just in a blog, but to the public as well. Lets remove the part of our organizational mission statement, where we regurgitate our commitment to “protecting property” and just tell people, this is what we will do for you.  If your house catches on fire and if you can guarantee us (with 100% certainty) that your family member(s) is still inside of your burning home, then and only then, will we expose our people to risk. If not, we are likely not to enter your home. The good news is we will work hard to extinguish the fire, by depositing thousands of gallons of water, through your roof until either the fire goes out or the water reaches the roofline, which ever comes first. Don't forget; let me know how that works out for you.
 
I was recently reading a Forbes Magazine article on the 10 most dangerous jobs.  You know which job doesn’t make the list?  Well these did:
  • Fisherman – I think we can all agree, it is senseless for people to die so we can eat seafood. I know an easy fix, criminalize fishing.
  • Logging Workers – Is it ok for someone to be killed so we can have a new home or so our kids can do homework? Absolutely not, lets stop all logging activities and simply wait for the trees to fall down on their own. Oh wait, better not, at the rate we burn homes down, it creates supply and demand.
  • Aircraft Pilots – Really? Allowing someone to lose his/her life just so you can vacation? I think not. Get those planes out-of-the-air immediately. Unless we need them to run water drops on that next Warehouse fire.
  • Refuse Workers – How would we ever justify telling a child that their Dad died while picking up our trash. No more trash collection. From here on out everyone has to burn his or her own trash. P.S. don't burn to close to the house. The house may catch on fire and there wont be any planes to do air-drops, refuse workers to pick up the debris, loggers to cut wood for the new house or any seafood available to celebrate after you move in to your brand new home.
 
I hope you get the point. Using fear as a tactic to disguise an inability to think critically or to manage properly is just as ridicules as the ideas above.  Its time to get serious, engage in dialogue, discussion and debate in a logical and professional manner and really figure out how we can do this most noble work in a manner that is both safe and effective.

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